How Boling Vision Center Relies on Alerify
- Andy Kochanowski
- Mar 14
- 3 min read
For more than six decades, Boling Vision Center has been a trusted name in eye care, serving the families of Michiana with cutting-edge treatments and a personalized approach. As a third-generation ophthalmology practice, they have built their reputation on innovation, excellence, and a deep commitment to their patients.
With a legacy of leadership in refractive surgery and a steadfast dedication to providing a state-of-the-art experience, Boling Vision Center understands the critical role technology plays in delivering exceptional care. From maintaining secure patient records to ensuring seamless digital operations across multiple locations, they need a reliable IT infrastructure partner they can trust. That’s why they turn to Alerify.
Keeping Guest Care at the Forefront
For Heather Gerlach, Director of Operations and Managing Director at Boling Vision Center, in addition to choosing a hosting provider, she wanted to ensure that their patients received uninterrupted, high-quality care.
"Our mission is to compassionately serve the families of Michiana with a state-of-the-art, personalized eyecare experience," says Gerlach. "We rely on Alerify to help us deliver on that promise. Their secure, reliable hosting solutions ensure seamless access to critical guest data, maintaining a stable platform for our internal systems and supporting the digital infrastructure that allows us to provide exceptional care."
From appointment scheduling to diagnostic imaging, every aspect of modern eye care depends on digital accessibility. Alerify’s robust infrastructure ensures that Boling Vision Center’s technology runs without interruption, so doctors and staff can focus on helping their patients see the world more clearly.
A Partnership Built on Trust and Expertise
When it comes to IT solutions, expertise and reliability matter. But for Boling Vision Center, the difference with Alerify is found within their partnership.
"Working with Alerify has been a breath of fresh air," says Gerlach. "Their team is not only highly knowledgeable but also incredibly responsive and proactive. Whenever we have a question or need support, we know we’ll receive thoughtful, solutions-driven guidance from people who genuinely care about our success."
Unlike larger, impersonal hosting companies, Alerify prioritizes personalized service and hands-on support. Whether it’s resolving a potential issue before it becomes a problem or tailoring solutions to fit Boling Vision Center’s evolving needs, Alerify’s commitment to its clients shines through in every interaction.
"It’s rare to find a company that combines technical expertise with such a high level of personal service," Gerlach adds. "That’s something we truly value."
Why Alerify Stands Above the Rest
"Choosing Alerify over other providers was an easy decision," Gerlach states. "Beyond their exceptional uptime and performance, their unwavering commitment to customer service sets them apart."
Unlike large-scale hosting providers that often treat clients as just another number, Alerify builds real relationships with its partners, ensuring that Boling Vision Center receives the attention and tailored solutions they need.
"They treat us like a valued partner, not just another account, and that level of attention makes all the difference. In an industry where even a moment of downtime can disrupt guest care, we need a provider we can trust — and Alerify has proven time and again that they are that provider."
Technology that Supports a Legacy of Excellence
As Boling Vision Center continues to lead the way in ophthalmology, their partnership with Alerify ensures that they can embrace new innovations without technological limitations. Whether it’s adopting the latest advancements in eye care or streamlining operations across multiple locations, Alerify’s reliable, secure hosting solutions help pave the way for Boling Vision Center’s continued success.
We are honored to have them as our client and are deeply grateful for their partnership. We look forward to continuing our relationship across future generations of opthamologists.